The Papal Encyclical, Caritas in Veritate (Charity in Truth) calls for putting people first in an economy, such that an individual’s dignity is considered a valuable resource rather than a burden. Organizational leaders are called on to consider the effects of their actions and decisions on their societies, rather than on economic returns. However, redirecting managerial behaviour in this way is difficult in a world of capitalism, where shareholders demand reasonable economic returns, and where many are unconcerned about the ensuing societal effects. This paper is based on the premise that senior managers wish to undertake efforts to redesign their organization in a way that considers both economic returns and the impact on society (including employees). The paper presents a framework of seven activities — strategy formulation, authority and influence, motivation, cultural maintenance, conflict management, customer management, and management control — that senior managers can use to accomplish this goal.
Young D.W. (2013), The Managerial Implications of Caritas in Veritate, Management Con-trol, 1, pp. 7-25, Doi: 10.3280/MACO2013-001002
