A model to connect strategical aims and performance measures of interorganizational relationships
This paper concerns interorganizational performance measurement systems and investigates on the connections among strategic aims of interorganizational relationships, information needs and performance measures to be used in these contexts.
Using the lenses of the main theories explaining the diffusion of interorganizational relationships, we draw the typical information needs and thus identify the interorganizational performance measures more useful for monitoring the achievement of the strategic aims.
These theoretical considerations are synthesized into a model of connections among strategic aims, information needs and performance measures.
To support this model, a case study was carried out. In this case the strategic aims of each interorganizational relationship are analyzed by employing the different theoretical lenses so as to identify some typical performance measures linked to the strategic aims of each relationships.
Rizza C. (2012), Un modello di connessione tra finalità strategiche e misure di performance nelle relazioni interorganizzative. Approcci teorici ed evidenze empiriche, Management Control, 2, pp. 67-91, Doi: 10.3280/MACO2012-002004
