Integrated data management and performance measurement systems in local government networks: a systematic literature analysis
Abstract
This paper aims at systematically reviewing and analyzing the literature on performance measurement and management systems in the inter-municipal relationships, also considering the related combination with big data, business intelligence, analytics, blockchain, as well as artificial intelligence. The public management literature, in fact, highlights the need of extending the boundaries of performance management systems from an organizational to an interorganizational dimension to deal with change and unpredictability. Moreover, although this importance of integrated data management is recognized within the local government network context, there seems to be a lack of systematization on performance management and measurement system studies. This paper not only analyzes and interprets performance management systems in the local government network context, but also provides a picture of what has happened in this field over the past decade. Thus, the paper provides evidence on how and why the field changes and it summarizes the main insights for future research.
Keywords: Local government network, Performance management, Measurement systems, Integrated data management, Literature review
